Medela Supplemental Nursing System™ (SNS™) - Sterile

Item #: 00901S

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Supplemental Nursing System™ (SNS™) - Sterile Details

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My SNS is leaking. When I hang it around my neck, milk leaks out from the yellow lid. It’s not leaking from the tubes. Is there something I’m doing wrong?

Asked by: BeckyT
Hi BeckyT--- We're sorry to hear that you're having this experience. Please reach out to our team so that we can help further troubleshoot and determine the cause. Your reference number is 210032. We're available via chat 24 hours a day, 5 days a week, and Saturdays until 12pm CST!
Answered by: Medela Customer Service
Date published: 2018-10-27

Can you purchase the tubing separately? My medium flow tubing broke. 

Asked by: Maeve
Hi Maeve--- The set of tubing can be purchased here: http://www.medelabreastfeedingus.com/products/978/sns-replacement-tubing-and-valve-set. The replacements that are available include all three sets of tubing and are item # 101034748. We hope you find that information helpful! If you have any further questions, please consider chatting with us on our website.
Answered by: Medela Customer Service
Date published: 2018-10-05

Can you please tell me the difference between tubing in the starter vs long term nursing system? Why can the starter only be used for 24hrs? Is there a risk of contamination if used for longer periods?

Asked by: scmomof4
Hi scmomof4--- Given the intended nature of the Starter SNS as a temporary nursing support tool, current product design and material requirements are not intended or shown to withstand typical hospital cleaning or sanitization methods to allow for use beyond 24 hours. At this time, Medela is not able to provide validated cleaning instructions with assurance that damage to the product and/or performance would not be impacted. We would not recommend using this for longer periods of time as it cannot be adequately cleaned and is not intended for that purpose. Please feel free to chat with us on our website if you have any additional questions!
Answered by: Medela Customer Service
Date published: 2018-08-14

Is it ok to use an electric sanitizer instead of boiling water to Sanitize the parts each day? 

Asked by: KatieW
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