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Our team is here to help whether you’re a mom, dad, family member, friend, or business customer.
Day or night, our Live Chat team is here for you!
Live Chat is available Monday through Friday, 5 a.m. to midnight. And, because we care about you, we're here to help you on Saturday mornings too!
Due to our New System Launch, we will have temporary changes to our Live Chat Hours:
Monday through Friday 7:00 am to 7:00 pm
Phone: 1 (800) 435-8316
Fax: 1 (800) 995-7867
Se habla español.
Monday - Friday: 7:30am - 6:00pm (CST)
1101 Corporate Drive
McHenry, IL 60050
Outside of the United States? Choose your country.
Breastfeeding University: firstname.lastname@example.org
MyMedela feedback/suggestions: email@example.com
Account distributor order: firstname.lastname@example.org
Professional education programs: email@example.com
Tradeshow and event inquiries: firstname.lastname@example.org
Store/product locator: email@example.com
Website feedback/suggestions: firstname.lastname@example.org
Email service team:
Don't wait for an answer... Our customer service team can help you now via live chat!
Simply click the chat tab on the side of your browser window.
Please note: Due to high volume, email response time may take up to 3 days
If you would like to email our customer service team about feedback/suggestions, replacement parts, or warranty information, you can reach us at email@example.com.