I love my freestyle double breast pump. While I was on maternity leave, my pump allowed me to stock pile milk to help me with my transition back to work. Now that I'm back to work full time, my freestyle pump allows me to express milk quickly and efficiently so I know my daughter can get the best thing for her. After 6 months of using my pump, I noticed the suction wasn't as powerful as it used to be. I called customer service and they overnighted new parts for me to try for free! I received the new parts the very next day and that's exactly what I needed. Incredible customer service! Thank you Medela for helping me give my daughter the best nutrition!