Symphony® and Lactina® Double Pumping Kit Troubleshooting
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LOW OR NO SUCTION - LACTINA BREASTPUMP
- Make sure all connections of kit and breastpump are secure.
- Make sure membrane is lying flat against valve head. Refer to the assembly instructions.
- Make sure the clear ends of the tubing fit securely into breastshield assemblies and the other ends into the ports on the pump connector.
- In the US, call Medela at 800-435-8316 or 815-363-1166. In Canada, call Medela at 800-435-8316 or 905-608-7272. In other countries, contact your local distributor or the location where you purchased your pump. Visit us on the internet at www.medela.com.
LOW OR NO SUCTION - SYMPHONY BREASTPUMP
- Make sure all connections of kit and breastpump are secure.
- If using a unit with a battery, make sure the battery is charged.
- Make sure membrane is lying flat against valve head. Refer to the assembly instructions.
- Make sure the clear ends of the tubing fit securely into breastshield assemblies and the other ends into the ports on the pump connector or membrane caps.
- In the US, call Medela at 800-435-8316 or 815-363-1166. In Canada, call Medela at 800-435-8316 or 905-608-7272. In other countries, contact your local distributor or the location where you purchased your pump. Visit us on the internet at www.medela.com.
MILK BACKING UP IN TUBING - SYMPHONY
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Turn off the pump and unplug from power source.
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Remove and disassemble the tubing, protective membrane and membrane cap. Wash in soapy water then rinse in cold clear water.
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Shake water droplets out and hang to air-dry. For faster drying, attach tubings to pump and run pump 1-2 minutes or until dry, or pour a small amount of isopropyl alcohol through the tubings to dry.
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Make sure that valve membranes are undamaged and clean. Replace if necessary.
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Use a damp cloth to wipe the pump and the diaphragm. Do not immerse the pump in water.
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When components are completely dry, reassemble breastpump and kit.
IF CONDENSATION APPEARS IN TUBING
To eliminate condensation after you have completed pumping, continue running the pump with the tubing(s) attached for another 1-2 minutes or until dry.
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