Harmony™ Breastpump Troubleshooting
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LOW OR NO SUCTION - HARMONY BREASTPUMP
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Make sure the white membrane (E) lies completely flat in place on the yellow valve (F) and is clean.
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Make sure the stem assembly (B1) on the pump handle is seated all the way into the pump body (D) until it will go no farther. Make sure the white o-ring is in place in the stem handle (B1).
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Make sure the pump body (D) is firmly screwed onto the container (G) and that the breastshield (C) is firmly seated into the pump body (D).
Make sure the oval base of the stem (B1) is properly seated in the oval base of the diaphragm (B).
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Finally, make sure the diaphragm (B) is pushed all the way onto the circular rim on the underside of the handle (A).
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If assistance is still needed after reviewing this booklet, please contact Medela Customer Service at 1-800-435-8316, or 1-815-363-1166, Monday-Friday, 7:30 AM to 8:00 PM Central Time.
TRAVELING OUTSIDE U.S.
When traveling outside the U.S., use battery power only. Voltage and amperage in different countries may cause permanent damage to your Medela pump and void the warranty.
MILK BACKING UP IN TUBING - SYMPHONY
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Turn off the pump and unplug from power source.
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Remove and disassemble the tubing, protective membrane and membrane cap. Wash in soapy water then rinse in cold clear water.
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Shake water droplets out and hang to air-dry. For faster drying, attach tubings to pump and run pump 1-2 minutes or until dry, or pour a small amount of isopropyl alcohol through the tubings to dry.
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Make sure that valve membranes are undamaged and clean. Replace if necessary.
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Use a damp cloth to wipe the pump and the diaphragm. Do not immerse the pump in water.
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When components are completely dry, reassemble breastpump and kit.
EXPERIENCING DISCOMFORT WHILE PUMPING
If you experience discomfort while pumping contact a breastfeeding
specialist. You may need a larger size PersonalFit™ or SoftFit™
Breastshield to reduce the possibility of nipple irritation or injury. Call
1-800-TELL-YOU to locate a breastfeeding specialist in your area.
CONTACT NUMBERS FOR QUESTIONS AND CONCERNS
PRODUCT IMPROVEMENT SUGGESTIONS
In the US, call Medela at 800-435-8316 or 815-363-1166. In Canada, call Medela at 800-435-8316 or 905-608-7272. In other countries, contact your local distributor or the location where you purchased your pump.
Medela is interested in getting feedback and input on existing and possible future products. Contact Us and check the suggestion box to give us your feedback. Be sure to reference which product or service you are interested in. Thank you for your interest and support of breastfeeding and Medela.
IF CONDENSATION APPEARS IN TUBING
To eliminate condensation after you have completed pumping, continue running the pump with the tubing(s) attached for another 1-2 minutes or until dry.
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