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Freestyle® Breastpump

Product Overview

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Instruction Manual (pdf)

 Freestyle is a compact, lightweight double electric breastpump with a rechargeable battery for mobile pumping.

  • 2-Phase Expression® technology is proven to produce more milk in less time*
  • Daily use - designed for moms who pump several times a day

What is 2-Phase Expression technology? Through research, Medela learned that there are two distinct phases of how babies breastfeed.

  1. Stimulation phase - when babies first go to breast, they suck fast and light to stimulate milk flow
  2. Expression phase - after milk flow or "let-down" starts, babies breastfeed with a slower, deeper suck, bringing out more milk faster

With this technology, Medela breastpumps work more like breastfeeding babies.

The Easy Expression™ bustier is another great option for pumping hands-free. Watch the Easy Expression video

 

*When pumping at Maximum Comfort Vacuum™ in the expression phase

Features

Benefits

  • Double electric, daily use breastpump
  • Designed for moms who pump several times a day.
  • Compact & lightweight
  • For mobile pumping.
  • Hands-free
  •  Multi-task while pumping.
  • Rechargeable battery
  • Pump anywhere. Battery lasts up to 3 hours on a single charge.
  • Two sizes of PersonalFit breastshields
  • For comfortable & efficient pumping.
  • Attractive tote bag
  • Holds pumping essentials and more.
  • Adjustable speed/vacuum combinations
  • Provide for a comfortable pump setting.
  • Digital backlit display
  • Perfect for late-night pumping sessions.
  • One touch let-down button
  • Produces more milk in less time when pumping at Maximum Comfort Vacuum™ in the expression phase.
  • Pumping timer
  • Conveniently tracks your pump sessions.
  • Memory button
  •  Records pump sessions so you can easily return to your favorite pumping pattern.
  • Removable Cooler bag with contoured ice pack
  • Holds 4 breastmilk bottles to keep breastmilk cool. 
  • All parts that touch breastmilk are made without BPA

  • IMPORTANT:  This is a single user product.  Use by more than one person may present a health risk, performance questions, and voids the warranty.

What’s Included

  • 1 - Freestyle pump
  • 1 - Attractive tote bag
  • 1 - Lithium ion battery-rechargeable
  • 1 - AC adaptor/charger
  • 1 - Removable cooler bag and contoured ice pack
  • 4 - 5 oz/150 mL breastmilk bottles and lids
  • 1 - Double pumping kit
  • 2 - Medium (24 mm) PersonalFit™ breastshields
  • 2 - Large (27 mm) PersonalFit breastshields
  • 2 - Freestyle breastshield connector bodies
  • 1 - Set of tubing
  • 2 - Membranes
  • 1 - Hands-free accessory kit
  • Instructions for use
  • Breastfeeding Information Guide 


Important: 
 Plastic bottles and component parts become brittle when frozen and may break when dropped. Also, bottles and component parts may become damaged if mishandled, e.g. dropped, over-tightened, or knocked over. Take appropriate care in handling bottles and components. Do not use the breastmilk if bottles or components become damaged.

 

Instruction Manual (pdf)

Parts

Accessory Starter Set

Accessory Starter Set

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$50.00
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Calma® Breastmilk Feeding Set with 5 oz Bottle

Calma® Breastmilk Feeding Set with 5 oz Bottle

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$19.99
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Calma® Breastmilk Feeding Set with 8 oz Bottles

Calma® Breastmilk Feeding Set with 8 oz Bottles

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$24.99
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Calma® - Breastmilk Feeding Nipple

Calma® - Breastmilk Feeding Nipple

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$17.99
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Tubing & Spare Parts Kit for Freestyle®

Tubing & Spare Parts Kit for Freestyle®
$39.98
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Currently unavailable - please check back tomorrow.

Freestyle® Spare Parts Kit

Freestyle® Spare Parts Kit

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$19.99
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Breastmilk Cooler Set

Breastmilk Cooler Set

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$24.99
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Power Cord / Charger - Freestyle

Power Cord / Charger - Freestyle
$25.00
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Freestyle Rechargeable Lithium-ion Battery

Freestyle Rechargeable Lithium-ion Battery
$80.00
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12V Portable Vehicle Adaptor

12V Portable Vehicle Adaptor

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$24.99
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PersonalFit™ Breastshields 21 mm (small) - box of 2

PersonalFit™ Breastshields 21 mm (small) - box of 2

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$15.15
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PersonalFit™ Breastshields 24 mm (medium) - box of 2

PersonalFit™ Breastshields 24 mm (medium) - box of 2

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$15.15
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PersonalFit™ Breastshields 27 mm (large) - box of 2

PersonalFit™ Breastshields 27 mm (large) - box of 2

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$15.15
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PersonalFit™ Breastshields 30 mm (XL) - box of 2

PersonalFit™ Breastshields 30 mm (XL) - box of 2

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$15.15
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PersonalFit™ Breastshields 36 mm (XXL) - box of 2

PersonalFit™ Breastshields 36 mm (XXL) - box of 2

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$15.15
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Ice Pack

Ice Pack

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$7.99
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Breastmilk Bottle Spare Parts

Breastmilk Bottle Spare Parts

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$6.99
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150 mL Collection Bottle w/solid lid

150 mL Collection Bottle w/solid lid
$3.76
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Container Stand

Container Stand
$5.00
Suggested retail price

Freestyle® Hands-free Kit

Freestyle® Hands-free Kit
$35.00
Suggested retail price

Reviews

Freestyle® Breastpump | Medela#!Reviews 3.5 out of 5 based on 34 votes.
Rosco Goodboy More than 1 year ago
I was stuck in the hospital for 2 weeks after delivery due to complications, so I had to use the hospital pumps which are close to perfect and 100% adjustable. Then my husband found this one when I returned home, and it worked very comparable. Not as many adjustments but having the 2 stage was all that you really need.
Samantha Higgins 4 months ago
I bought this pump 4 years ago when I had my first son. My first wouldn't latch so I chose to pump instead. It worked very well for me back then. Now I have another son and it is still working (though I have dropped it several times). It comes with a belt to wear or you can hook it to your pants. I work 10 hours a day and am gone at least 12 hours. I am able to put the belt on and hook everything up and pump at work discretely. My co-workers say that I am "Purring" that's how quiet it is. Love this pump and wouldn't change it for any other pump.
Amber Dalrymple More than 1 year ago
I love my freestyle! I'm now using it with my 2nd baby and I think I love it even more this time than with my 1st. I've never had any problems with suction unless the tube wasn't plugged in completely or the flanges weren't snapped together completely. My favorite part is that I don't have to be "plugged in" while I'm pumping and the charge lasts a really long time. My baby is 5 months old and I pump once every day and I've only had to charge it 3 times. I definitely recommend this pump!
Windi Hornsby More than 1 year ago
I LOVE this pump. Even needing to pump soon after baby was born, this pump gave me maximum output. I love that it is highly portable and small. I think all the parts are highly durable (I'm not sure what anyone expects pump parts to be made out of other than plastic!) and easily cleaned. I pump nearly every day and have noticed no downgrade in power. Great small but mighty pump- glad I saved up my giftcards and sprung for this model.
Just Some Chick More than 1 year ago
I exclusively pump and have been using the freestyle for a month. I don't like the handsfree straps so I purchased the handsfree bra. I also recommend purchasing the Pumpin Pals breast shields for a better fit (they are angled so there is no corner for your nipple to smash into.) The pump itself is great, i love that it has two separate modes. I also love that i can clip it onto my pocket and get things done around the house while I pump. great pump!
Heather Jones-Kipp More than 1 year ago
I really like this pump. I am exclusively pumping so I use it 6-8 times a day, every day. The suction has been great and I just pump it after my first morning pump and by my 2nd pump of the day it is fully charged for the rest of the day. I did have a problem with the suction so I called and they sent me a couple of extra membrane sets for no charge. The customer service through Medela is great. The pump IS expensive, but I am very pleased with the purchase. I will say that the hands free setup is too difficult to use, especially in the middle of the night, so I just have one of the Easy Expression Bustiers and I also have a tube top bra that I cut holes in and that works well too.
Janelle Ogrins More than 1 year ago
Due to nursing issues, I have been pumping and bottling since my baby was 8 days old. He is now almost 10 months. This pump made the difference between continuing to provide milk, and having to switch to formula. This is also the third pump I have owned, so have others to compare it to and I would absolutely purchase it again. Regarding some of the problems people have had, my experience has been positive. My first Freestyle started having motor problems. I called Medela and they overnighted a new pump to me. Their customer service was very helpful and the process was smooth. Cleaning it seemed like a task at first (compared to my other brands/styles), but I quickly got used to it and it goes very fast. I would recommend having a second set of parts. (I work, so I leave one in my work “to-go” bag so I don’t have to think about getting all the parts gathered each morning.) As for the spilling milk, that has nothing to do with the pump itself, but with how the bottle attaches. I am hands free every time I pump, and I play with my son, carry him around, and let him climb on me without spilling. You have to be cognizant of your angle and to not bend forward too much, but personally that hasn’t been a problem, even with how active I am. Lastly is the hands free set up, which admittedly I do find a little ridiculous. Early on I purchased two of the Easy Expression bustiers, and they work great. Pumping at work is easy, and at home I am able to do laundry, cook, pet the dogs, and play with my son. All in all, pumping isn’t ideal, but this pump makes it so much easier. I love this pump!
MacKenzie Everett-Kennedy More than 1 year ago
I highly recommend the Medela Freestyle. It is fast, efficient, gentle, and convenient. I began using this pump at home while having latch issues and needed to heal a cracked nipple. The settings allowed me to customize the strength so it was gentle when I was sore. And this pump continues to serve me well, now that I am back at work. The portable battery/pump holds a charge for a very long time. I pump 3 times a day, 5 days a week, and it can hold a charge for the entire week. This is particularly important because I have limited access to power outlets in the room I use for pumping at work. It also has great strength; I am able to complete a pump session in 20 minutes or less, and I have maintained my milk production without any problems. Additionally, it is so small and mobile that I actually pump in the car on my 20 minute drive to work, and again on my 20 minute drive home (of course, with a cover for discretion). And because the face plate of the pump is so easy to use (buttons instead of a dial system), I can make adjustments easily while driving, without ever taking my eyes off the road. Talk about multitasking! This aspect, pumping while driving, has been such a time saver and very easy—it has truly allowed me to be present at my job without constantly worrying about pumping. Lastly, I really like the hands-free attachment system. Nearly every review I read prior to buying this pump complained that the hands-free system was too difficult to figure out. I could not disagree more; it is super simple and convenient! In fact, I find it much more convenient than a hands-free bra because I can attach it without having to undo much of my clothing—I simply lift my shirt, attach, and I’m ready to go. This pump is worth every penny!
Elva M More than 1 year ago
Used with my first back on 2010 for over a year. I decided to invest in this pump after my Playtex pump died after two weeks. Now I am using this pump with my second child two years later and everything still works great. Battery works perfectly just as when I first bought it. Remembered my settings as well. Great purchase. Now I just need to get the spare parts kit because I lost one of the membranes. I like that I can order just that section instead having to buy a new pump. Great product. Worth the money.
Anonymous More than 1 year ago
I am now nursing my second child (10 months old), and working full time and worked full time and nursed my first for over a year. I use this pump daily and it works great for me. I love the hands free and also the cordless and it is even more useful while chasing around a 3 year old and an infant. The cordless is also great for use in the car, which is a plus as we take some good road trips. Once the baby is old enough to hold his own bottle, really makes road trips easier. I replaced the connectors as the back cap didn't fit as tigh and the connector suction wasn't quite as good with all the use. Other users had cautioned that it leaks, and it does if you bend at the waist. If I keep my chest upright and bend at my knees I can pick number two up off the floor. I have even unloaded the dishwasher (carefully squatting down, etc) while pumping without problems. This pump is well worth the investment and helped keep me nursing longer than I may have if I had to stay stationary while pumping. Great for busy moms. I had the belt clip break on my pump after all the use and Medela was great to replace it for me. Really appreciate the service.
Christine More than 1 year ago
I was able to easily pump a good amount of milk with this pump. It has proven to be very reliable and easy to use. I did not use the hand free system it came with but a pumping bra just because all the straps seemed overwhelming to me. But with the bra it was great to have a pump that could get good suction even without it being plugged in. Although I found that it worked even better when it was plugged into a power source.
Jesse Mathers More than 1 year ago
I am now on baby #3 and I am still very pleased with my Freestyle pump. I worked full time (and pumped for 12 months) with baby #1- and thank goodness I didn't need an outlet with this pump- I had to use a restroom, with no plugs, for my pumping. By baby #2 I was working in the same place, but now part time- and they'd added a lactation room with a Medela- hospital pump ( I think it was from 1956.) I never had to worry if the machine was in use, I had my handy- portable version with me! Now with baby #3, I am a full time mom and part-time teacher, and I have been pumping just enough to allow me a night out here and there, but my Freestyle is still going strong. Pros: Small size, great battery life on rechargeable pump, easier cleaning than a Pump-in-style pump (way way way less fragile membranes too!), being able to pump at my desk (after hours anyway- when no one was around) and still get computer/paper work done Cons- I could get the hands-free stuff to work (I'm a 36 F-G, so that was probably part of the problem!), but it wasn't great. Also, I couldn't find replacement bra-hook adapters when one was lost between babies.
Christine Ruiz-Castaneda More than 1 year ago
I absolutely love my Freestyle! I had to return to work when my baby was 4 months old and the Freestyle allows me to pump at work while at my desk. It allows me to continue to work on the computer, it has been a great! I am able to still to what is best for my baby and keep him off formula. I pump 2-3 times during the work day, place in a freezer provided at work for me, pack in the mini cooler to transport home and place in my freezer when I get home. It has allowed me to continue to build a healthy stock of milk for my baby's daily feedings while I am away. When I am with my baby I exclusively breastfeed. I would not be able to provide the best nutrition for my little one if it weren't for my Freestyle!
Shanaysha Evans More than 1 year ago
I love, love, love this pump. With my first child, latching was a problem, but I really wanted my baby to have breastmilk. I got the freestyle in 2009 and was able to give my baby breastmilk for an entires year. I kept the pump and when my second child was born in 2011, I bought replacement parts and did what I do best.....pump milk for my baby. I did purchase a new one today because after 3 years.....my pump has died. I don't feel the pump was expensive because I would be paying quadruple for formula....so even after 2 freestyles, I am getting the bang for my buck. I LOVE THIS PUMP!
Laurel More than 1 year ago
I used this pump with my first baby when I went back to work at 5 months. Used it 3-4 times a day until he was 9 months old. It was so convienent to have the hands free mode, light and easy to carry if I have to move around while pumping and even works if you have to do it while sitting in the car. This year I used it again with my second baby until she was 8 months old. I think I even appreciated it more the second time. It's such a great pump. When I had my first child I started with the Medela Pump in Style and at the point where I went back to work I decided to get this one. It was such a great decision because having a super pump is key to getting breastmilk while away from your baby. I never have to hold the shields while pumping (and can't belive some women do this everytime!). Instead I relax and watch tv, read a book or even sometimes do the dishes! All my friends were jeallous too that this pump was so easy, light and great to take anywhere.
Mabel 4 months ago
Purchased the pump at US$ 280 from http://gmarketsingapore.com/medela-freestyle-breast-pump/ Working fine but get a battery problem - not charging but service got it replaced and is now working. Also unfortunately the softshield cups are no longer available.
Sarah Maneely More than 1 year ago
I was given an older Pump in Style from my sister, who had previously received it from its original owner. Therefore, I was the third user. The unit was a tank... heavy, bulky to tote around, but still functioned without issue. I became increasingly worried about my use as the third user since the diaphragm couldn't be removed to clean and sterilize it. I started to feel guilt that perhaps my milk was contaminated with microorganisms, etc. so my husband and I researched new options to make our own investment in a reliable, first-user pump that I could call my own. We ended up selecting the Freestyle, which I have been using for four days. I used my old Pump in Style for the first three months of my baby's life with great success. The most appealing feature of this unit, for me at least, was it's ability to mobilize me so that I can maximize my time, particularly in the morning during a busy work week. So far I've tried the hands-free adaption only twice. Admittedly, it's a bit time consuming to get it all assembled in any less than 2-3 minutes, and it takes some practice get the clips to secure well enough to my nursing bra that I feel confident enough to walk around without anything slipping out of place. I think the use of a hands-free bustier would provide greater security than what Medela has provided for hands-free conversion. I'll also mention that it's an awful game to play trying to assemble the hands-free parts and get them "mounted" securely before my breasts begin to let down. I don't know if others experience a let down shortly after exposing their breasts to the air during the times throughout the day when your body expects to pump, but mine certainly do so it's a race against the clock to get the hands-free parts all in order before I begin to leak on my clothes. Once everything is set up, and I'm feeling confident that the breast shields are well enough in place to walk around, I feel a little ridiculous like Madonna with her cone breasts in the 80s... alas, I am able to get some other things accomplished with my hands freed up. I simply wish getting to that point were a little less tedious. Having used the Pump in Style prior to the Freestyle, I have had to adjust to less control over my pumping experience. The two-phase expression of the Freestyle does more closely mimic the hospital-grade Symphony, which I used in the hospital at the time of my child's birth; however, once in expression mode, I only have control over the intensity of the vacuum but no control over the speed at which it tugs away. The Pump in Style, at least the older model I was using, allowed me to control the intensity as well as the speed. I'm surprised that the Freestyle doesn't create as strong a vacuum as the Pump in Style...another adjustment I had to make. Nonetheless, it does seem to still remove as much milk from my breasts as the Pump in Style did, I just need to get used to the differences in how I reach the end result. For comparison's sake, after sleeping through the night I pump anywhere from 11 to 14 oz total first thing in the morning. The Pump in Style took about 30 minutes to express all of that completely; my new Freestyle took about 22 minutes this past weekend to express 14 oz. Not bad, I'd say. My only complaint there is that Medela's bottles are only marked for 5 oz (but really can hold about 6.5 if maxed out) and therefore I need to pause and switch my collection bottles when I have so much milk backed up in my breasts. I was pleased the Freestyle came with 27 mm breast shields. After two months of awful discomfort with the Pump in Style, I did some research and concluded it was caused by my breast shields, which were too small for my nipples. After stepping up to size large, I had marked improvement in my comfort and no longer felt a burning sensation in my breasts and nipples after pumping. So, to offer two different sizes in the standard package from Freestyle was MUCH appreciated so that I didn't have to buy another spare set of 27 mm shields. Awesome. I very much appreciate how much more discrete the entire unit is compared to the bulk of a Pump in Style. I don't feel like I'm toting around a "milking parlor" -- it greatly downplays the shock value of having a breast pump slung over my shoulder as I walk into my office past many important administrators and often the president of my organization. I don't necessarily have to use the tote provided by Medela--though it is spacious and relatively stylish--I can fit the pump, tubing, bottles, shields, and membranes into my purse and it's all out of sight and out of mind. I'll also comment that the Freestyle is actually quite noisy when running. My old Pump in Style couldn't be heard behind my closed office door. In the end, I like this pump. It's just new and different. Not quite 5 stars, though. I'm not sure it's worth the full freight charged for it, either.
Rebecca Pickin More than 1 year ago
I love my freestyle. I have used it for both my girls (8-9 months for #1 and 4-5 for #2). I am working full time and have pumped in a bathroom both times. The portability is great and it's compact size is nice and discrete. I even was able to use it in the car a few times. Even after being in the attic between kids, the battery still holds it charge well. My only complaint is that the hands free thing is kinda cumbersome and not that great. Several times I had issues with leaking using the hands free things. But otherwise, it worked well for me...I just had to pay attention. Overall, a good pump and I would recommend it.
Kristi Kahl More than 1 year ago
This pump is very compact but also louder than the Pump In Style. I got this for travel and ease of use at work, less bulk to haul around. Out of the box, the pump did not charge the battery, the display never turned off, and the timer did not work. Medela sent me a new one the next day. The parts are easy to put together. While mobility is great, don't lean forward while wearing it or you will pump all your milk on the floor as the membranes do not fully seal closed on the back. I did this twice and soaked my leg and carpet. The hands free attachments take longer to attach than to put the pump together...cut holes in a sports bra instead. The suction feels to be less than my PISA but it is really effective at getting milk out anyway. The initial phase is very light almost to the point where I cannot feel it but it does work. I exclusively breastfeed but also pump 25-30 oz daily. This pump gets out just as much as my PISA does so no production difference there. The memory function is very nice since I hate needing to fiddle with it.
Caitlyn Wallace More than 1 year ago
I have used the Medela Freestyle pump for three and a half months. The amount of milk I am pumping has gone down from 4-6 ounces a pump to 2-3 ounces a pump. As a working mom, I need to pump to send bottles to daycare, and I now have to pump 4-5 times a day to get enough milk for three bottles. The hospital boutique where I got this pump no longer carries it due to motor and suction problems, and the LC I saw about my a reduction in supply. She suggested renting the Lactina from the hospital for a week to see if my supply goes back up, but the Freestyle parts don't match and a new kit would cost $70 (for a pump I'd use for a week or two)! When I called Medela for help, they told me it was likely user error as this pump is just as powerful as the Pump In Style. If that is the case, why are places now choosing not to carry it?
Nicole 9 months ago
I use this product 5-7x/day as I'm an exclusive pumper. Pros - 1) saves times and energy as it is a double electric; 2) light weight and easy to tote around; 3) memory function allows you to set your preferences for future pumping session (great so that you don't have to fuss with settings once shields are in place); battery holds charge for 3 hrs (have to charge approx. every 3rd night); Cons - 1) hands-free straps are difficult to use and can be stressful (I have larger breasts and straps were awkward to use - I don't use them at all); breast shields are frosted which can make it difficult to centre nipple; 3) can be difficult to maneuver and centre both shields when pumping both breasts (but this would be the case with any double pump); 4) different membrane parts as other Medela pumps. I would still buy this pump because it is a double electric and I used a lot in a day. However, if I were an occasional pumper and time was not as much of an issue I would only purchase the Swing. I found the suction power/intensity to be the same. It would also save you money.
Lori 6 months ago
I bought the Freestyle Double-Electric breast pump in December 2013 and started using it in early January 2014. The pump worked amazing for the first couple of months. Then, the motor started acting up. The pump would increase/decrease suction randomly without me actually pressing the increase/decrease button. This happened for about 3 days, then all of a sudden in the middle of a pumping session, the pump shut off, even though the battery was fully charged. For my next pumping session, I left the pump plugged in to the wall while I used it, and I did not have the problem with the pump shutting off, but I still had the issue with the motor increasing/decreasing suction without me pressing any buttons. I called Medela customer service and they were amazing and promptly sent me a new pump and a shipping label to return the defective pump. They made the process very easy. Unfortunately the story doesn't end there. After another two months of using the replacement pump, it is starting to have the same problem. So now I'm in the same situation and back on the phone with customer service to try to get another replacement pump sent to me. This customer service experience isn't quite as good as the first one, however, it has resulted in me getting another replacement pump sent to me. I really really like Medela and have enjoyed using this pump, however I'm starting to wonder if I would have been better off with another brand.
Lauren Hadley More than 1 year ago
It pumps, yes..so do all the others. If you bend over even a little or bounce at all it spills that whole 30 minutes of pumping you just spent valuble time on wasted..so frustrating. This is not even close to worth the price they have it for. You can't pick your child up with it on. You literally have to be sitting, not moving while you're using it. It doesn't come with a car charge adapter so count a long car ride to visit grandmother out. For how much you're paying you would expect way more than what you're getting. Also..this takes at least 5 minutes to get on. It's not quick and then after you're done all the pieces have to be taken apart and cleaned. Boooooo
Nikki Hylok-Helms More than 1 year ago
You're supposed to use a hads free bra first of all, you can't just put it on a go. Second, you have to get the car charger separate, same as if you bought a cell phone. Third, it doesn't take five minutes to turn on, it's a two stage which gets your milk flowing to get the secondary milk to come down. Fourth, you should clean all pieces to all pumps every time you use them...you don't spill milk at home and not clean it up because it's not healthy!
Brittany Isner More than 1 year ago
I find that I'm able to move around and even hold my baby while using the hands free attachments. You have to be careful not to bend over at the waist but I wouldn't want to do that with any pump. I work full time and pump at least 3x per day 5 days a week and it just takes me a minute to get on and take off. You can store your parts in the fridge between pumpings without taking everything apart and washing them. And if you have a full charge before you leave for your car trip, you shouldn't need to a car adapter all. I can pump all week (15 times minimum) on a full charge. How long is your car trip???
Stacy Newton More than 1 year ago
I received this pump as a gift and when I went to the go-to-place in NYC for breastfeeding, they told me I would likely have a supply problem with this pump. They said of all the Medela pumps, despite being the more expensive, it was the weakest pump according to their engineer. In fact, due to the supply problems they stopped carrying it. I would definitely not recommend this pump if you have other options. Also, the parts didn't last long. I mostly breastfed, but the pump parts needed replaced after 9 months.
Jessica Vesper More than 1 year ago
I have had my pump for about 20 months. Two (2) weeks after I went back to work following my second child, the battery died. Customer service was able to help me when I had to replace the power cord when I used the pump following my first child. This time, however, customer service informed me that the warranty expired after only one (1) year and that I would have to purchase a new battery. I understand that nothing lasts forever, but given what I paid for this product, I expected it to last longer.