Product Return

Medela, Inc. is issuing a voluntary recall of a limited number of Pump In Style Advanced breastpumps.  There are no safety issues associated with this recall.  The pumps affected by this recall were manufactured between February 10, 2010 and March 3, 2010 and were shipped between February 10, 2010 and April 30, 2010. 

If you have a Pump In Style Advanced that exhibits the following signs, and was manufactured during the specified timeframe, you may be eligible to receive a replacement unit:

  • the pump will not turn on,
  • the pump turns off on its own,
  • the pump reduces or loses suction during the pumping process, or
  • the pump is making a clicking noise.

This recall notice covers the following pumps:

Article number:      Product Description:
57027                        PNSA Shoulder Bag
57027T                      PNSA w/Battery Pack
57036T                      PNSA Metro Tagged
57043                        PNSA Without Kit
57062                        PNSA Backpack
57062-03                  PNSA Backpack CA/3
57062T                      PNSA Tagged Backpack
57102                        Motor Replacement PNSA Backpack
57103                        Motor Replacement PNSA Shoulder Bag

The only products affected are those specific items listed above. 

To obtain your replacement product, a serial number will be required to ensure your pump is affected by this recall.  Please email Medela Customer Service, letting us know if your pump was purchased in the United States and its serial number (refer to the image below to identify your serial number), or call us at 1-800-435-8316. If you do not have a serial number, your pump is not impacted by this recall. We will send you a follow up email if additional information is required.

It is important for mothers and their babies to have equipment that functions at the highest possible quality level.  Thank you for your prompt attention to this matter and we apologize for any inconvenience this may cause.  We pledge to continue our efforts to provide you with the highest quality, research-based products to meet the needs of breastfeeding moms and their babies.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                

Pump In Style Advanced Backpack                              Pump In Style Advanced Shoulder Bag                Pump In Style Advanced Metro Bag