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Disclaimer For Online Lactation Assistance

The assistance that you receive on Medela's website via our Ask the LC page is not meant as a substitute for professional guidance from your local health care professional. Please seek help from your local health care professional or IBCLC (visit Medela's Breastfeeding National Network online or visit www.ilca.org for a local referral to an IBCLC in your area) if you are experiencing problems with breastfeeding or if you have continuing concerns.

We answer each breastfeeding and product question personally, and we attempt to do so promptly and thoroughly. Information given can not be construed as medical advice. Please check with your health care provider when making decisions concerning lactation that may impact the health and well-being of you and/or your breastfeeding child. Unpredictable events can happen with computers, and electronic communication. Sometimes we may not be able to contact you as quickly as we would like to due to uncontrollable circumstances. If you are concerned about your breastfeeding situation, or about your health or the health of your child, please do not wait for us to respond. Call your health care provider immediately. Additionally, please be aware that our lactation consultant tailors her response to your specific situation, taking into account the information you have shared . Our response may not be appropriate for other mothers, since each mother and baby couple is unique.

Please consider this before you share our response with other mothers.