Customer Service

Thank you for visiting the Medela US Breastfeeding website.  Our Customer Service team can be emailed at Medela Customer Service.  Should you prefer contact via phone, Medela Customer Service is available Monday-Friday 7:30 am - 7:00 pm CST and Saturday 8:00 am - 12:00 pm at 1-800-435-8316. 

Frequently Asked Questions (FAQs)
Medela has compiled a variety of FAQs to assist you when customer service is either unavailable or you are simply looking for a quick answer.  If you have specific questions about breastfeeding, please visit the tips and solutions section.  You can also Ask the LC, Medela's board-certified Lactation Consultant via email to get a personalized solution to your question.

How to Order Replacement Parts
Medela makes available a large variety of replacement parts to ensure moms have a successful breastfeeding experience.  There are a number of ways for you to get the products or parts you need to keep your little one nourished.

How to Open a Rental/Retail Account with Medela
Medela is interested in talking to you about establishing a Rental or Retail account with us.  Our business relationships are as important to us as our relationships with breastfeeding mothers.  Thank you for your interest in Medela. 

Find an International Distributor
Medela has 13 subsidiary companies around the world and distributes products in over 90 countries around the globe.  

Instruction Manuals
Many of the products shown on our website have their instruction manual included on the product detail page.  Save time and find all these instructional manuals here for your convenience.

Contact Us
Again, thank you for visiting the Medela US Breastfeeding website.  Feel free to contact us via email to receive answers to your specific questions.